Return Policy
We want you to feel confident with every purchase. If something isn’t right, we’re here to help.
Returns
We accept return requests within 7 days of receiving your order.
To qualify for a return, the item must be:
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Unused and unworn
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In its original condition
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Returned with its original packaging
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Free from damage or signs of wear
Items that don’t meet these conditions may not be accepted.
Size Exchanges
If you need a different size, you can request an exchange within 7 days of receiving your order.
Exchanges depend on stock availability. If the requested size isn’t available, you may select:
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Another available size
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Another available product of equal value
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A higher-value product after paying the difference
Non-Returnable Items
We cannot accept returns or exchanges for:
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Worn or used products
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Products without their original packaging
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Products damaged after delivery
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Final-sale products
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Discounted products marked as non-returnable
Return and Exchange Process
To submit a request:
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Contact us within 7 days of receiving your order.
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Provide your order number.
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Explain the reason for the return or exchange.
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Include clear photos if the item is damaged or incorrect.
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Wait for confirmation and return instructions.
Items sent without prior approval may not be accepted.
Refunds
Approved refunds are processed after the returned item is received and inspected.
Original delivery fees and return shipping costs are non-refundable unless you received an incorrect or defective product.
The time required for a refund to appear depends on the original payment method and payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, contact us as soon as possible and include clear photos of the item and packaging.
Once we review the request, we’ll provide the appropriate solution.
Contact Us
If you have questions about a return or exchange, contact us with your order number, and we’ll assist you.